August 5th, 2021
Accountability is Not Micromanaging
Nobody likes a micromanager, someone who hovers wanting to know every detail of what you do. But don’t confuse micromanaging with holding people accountable. The two are miles apart in how they affect the employees and culture.
Holding people ...
December 10th, 2019
Posted by Kristin Baird
How does a leader get everyone to achieve optimal performance? One sure way is to make clear expectations from the beginning.
Over the past several years of coaching leaders, I’ve noticed that many coaching conversations center on setting ...
October 30th, 2018
Posted by Kristin Baird
Have you ever checked in for a medical appointment at the scheduled time only to be left waiting? I’m willing to bet that anyone reading this blog will say yes to this question. The challenge in most ...