Culture Catalyst Blog & Articles

How Do You Show You Care?

As a leader, how you show you care at work can make the difference between an engaged workforce or a team just going through the motions. The pandemic has changed us all. The way we used to work is gone forever, ...

You Asked For It – Now What?

It’s no secret that businesses fare better when they actively seek employee input. In a recent survey, 38% of workers admit they tend to lack initiative on the job when leaders routinely dismiss their ideas. (1) Billions of dollars are spent ...

Living Your Values vs Window Dressing

A thriving, engaged culture starts with having substantive values. It means living them with unwavering consistency. People will rally around a shared vision and values when they are concise and sincere. Anything less is just window dressing.  Connecting Values with Social Issues I was ...

Don’t Ask if You Don’t Want to Hear

The topic of rounding is nothing new for healthcare leaders. For years we’ve talked about purposeful rounding. It's important to ask questions that focus on what is going well and what they need. But be sure you are ready to ...

Quell the Big Quit by Connecting to Purpose

Connecting to purpose can make all the difference in engagement and job satisfaction. To counteract the Great Resignation or the “Big Quit” plaguing the country, we must look closely at the way we do work. This includes how we help ...

You’re Not a Mind Reader

In today’s healthcare world, staying closely connected to your staff is crucial to retention and engagement. One of the best ways to do this is by conducting stay interviews. It's a great way to help you understand what is working ...

Dump the Pebble from Your Shoe

Many years ago, when I was first starting to do culture-shifting work, I learned a technique for showing employees that they were being heard. We put out an organization-wide request for employees to identify little irritations at work. We thought ...

Beware the Holiday Hospital

It’s almost Christmas which means your already-hard-working staff is now working holiday shifts. It’s always a balance between maintaining high-quality care and leaving a little space and time for some lighthearted festivities. Years ago, I heard a healthcare leader talk about ...

Turn the Tide on Turnover

Turnover and the great resignation are all over the headlines these days. According to McKinsey, we’re amid a “turnover tsunami” affecting workers at all career levels and wage rates.  One of the biggest reasons for the high resignation rate is the ...

From Burnout to Recovery: Re-Engaging Exhausted Staff

Burnout isn’t a new phenomenon in healthcare, but in the last 20 months, the issue has been brought to the forefront. It’s so prevalent the International Classification of Diseases (ICD-11) has classified it as an occupational phenomenon.  Burn-out is defined in ...