August 24th, 2021
With Nursing Shortages, How are You Ensuring Retention?
For years, healthcare leaders have been concerned about a nursing shortage, but COVID has brought the deficit to critical levels. In a recent article in the New York Times, author Andrew Jacobs sheds ...
January 12th, 2021
Between the COVID surge and the rioting at the capital, there are many reasons for us to feel frightened, anxious, and sad because there is so much that is beyond our control. This is the perfect time to remember the ...
December 3rd, 2020
COVID has hit home giving me firsthand insight into the patient and family experience.
For years, hospitals and health systems have made the patient and family experience a top priority. And for the last several years, great progress has been made ...
August 4th, 2020
First it was a phone call. Then I got an email. Then I got a text. Each step was a different communication designed to reassure me that every measure was being taken to protect me from contracting COVID while visiting ...
June 4th, 2020
This week I ventured back out to re-experience air travel and hotel stays after my long hiatus, compliments of the COVID-19 pandemic. I’m vigilant about handwashing and other precautions. Other than mask wearing and tripling my hand sanitizing and surface ...