Posted by Kristin Baird Over the years there have been numerous articles about the importance of storytelling in shaping organizational culture. When I talk with healthcare leaders about storytelling, I’m often met with looks that say, “Yea, yea, tell me something ...
Posted by Kristin Baird The importance of being present I wrote a series about a patient undergoing a long course of chemotherapy, a few years ago. This course of treatment was one chapter in a 30-year battle with chronic illness. What I ...
Every day I pick up industry new. I’m bombarded with stories about layoffs, budget cuts and hospital closings. These are very uncertain times in the healthcare. The uncertainty puts healthcare workers on edge. They worry about job security. This is ...
Every person has the power to do things differently – better than the last time. It takes just one thing. Not a policy. Not a procedure. Just a personal commitment. I see it all the time when doing shadow/coaching and the ...
