August 19th, 2021
3 Questions to Ask Before Assuming Bad Attitude
I was coaching a new manager who said she was getting really frustrated with the bad attitudes of her team. She wanted them to deliver better customer service and felt they were being ...
July 21st, 2020
I ran across a post on LinkedIn a few days ago that really caught my attention. There was a photo of a sign at the employee entrance at Indiana University Health. It set the expectations for attitude. It said:
Please take ...
February 13th, 2018
Posted by Kristin Baird
There is nothing more deflating than working for a micromanager – someone who thinks he or she must oversee and control each and every detail of operations. The worst part is having a micromanager who has absolutely ...