Archive: Leadership

Toxic Superstars: Addressing Culture-Eroding Behaviors

3 Steps for Building a Strong, High-Performing Culture Every organization has at least one of them—the “toxic superstar” who, despite being exceptionally talented and high contributors, exhibit bad behaviors that can include bullying, gossiping, or undermining colleagues. The kind of behaviors ...

The Power of Storytelling for Leaders

Think of the most recent presentation you made to your leadership team. Chances are it was accompanied by a PowerPoint deck which likely included several charts and graphs. They typically do. But how much of the information had an impact? How ...

Sense of Purpose or Salary? What Matters Most?

“I want to make a difference.” Chances are, if you ask many of your employees why they decided to pursue a career in healthcare, this is the answer that you’ll hear. Having a sense of purpose is critically important to ...

Are Your Standards Expectations, or Merely Suggestions?

Literally all of the healthcare systems we work with have policies to protect the safety and wellbeing of patients and employees. Things like consistent hand washing when entering and leaving a patient room are non-negotiable expectations. By putting them in ...

Why Leaders Are Burned Out: They Don’t Delegate!

Healthcare leaders are busy. That doesn’t come as a surprise to anyone, especially healthcare leaders. Healthcare is an industry that has experienced significantly high levels of burnout historically. But burnout has been especially pervasive—and debilitating—since the pandemic. The NIH notes that ...

Leader Fatigue – 4 Steps to Prevention

Many new leaders enter their first management position with stars in their eyes and high hopes for becoming the best possible leader. I was one of those starry-eyed newbies who was determined to be the best I could be. But ...

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