Archive: Employee Relations

Balancing Leadership: Engaging a Diverse Workforce

Effective leadership is a delicate balancing act that requires managing a diverse range of employees. Each department contains employees with varying levels of skill, engagement, life experiences, and enthusiasm. As a leader, you invest your time, energy, and resources into ...

Walking the Talk: Aligning Words and Actions

In the realm of leadership, words and actions are powerful tools that, when aligned, can create a profound impact on team engagement and loyalty. It's not enough for leaders to simply articulate their intentions; they must also ensure they are ...

4 Reasons to Have More Fun at Work

Did you know that having fun at work is not just a luxury but a necessity for your well-being and productivity? Working in a medical setting, you know better than anyone that the work can be challenging, stressful, and emotionally ...

The Five Languages of Appreciation at Work

Successful workplaces thrive on employee engagement. Leaders can effectively motivate and engage employees, by first understanding employees' unique perspectives and preferences. What motivates one worker may fall flat for another. In their book, The 5 Languages of Appreciation in the Work ...

Acknowledge and Challenge Star Employees

As a leader, it's natural to focus on employees who are struggling or need more support to improve their performance. However, it's equally important to pay attention to your star employees. These employees have consistently demonstrated their capabilities and have ...

Reflections on Grit in Healthcare

Have you ever thought about the word grit? When I think about grit, I realize that it can have a negative impression as well as a positive one. I don't like the feel of grit underneath my shoes if there's ...

Fostering Engagement Through Empathy

Empathy is what puts the care into healthcare. Without it, patients become just a number, just a case, just a disease. The same goes for your staff. Without empathy, you risk your staff losing interest in their job and the ...

Stopping Disengagement Before It Starts

We know the ties between patient experience and employee engagement are clear. We also know disengagement can wreak havoc on patient experience and team morale. I hear from many leaders that feel powerless to help their staff in the face of ...

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