January 22nd, 2024
Coaching a healthcare leader provides a great opportunity to review best practices, including rounding on employees. Over the past 25 years, I have heard every excuse in the book for why rounding isn’t done regularly, but the most common reason ...
December 19th, 2023
Over the past few weeks, I have had the pleasure of working with the nurses of BronxCare and sharing the Nurse/Patient Partnership experience. Reading through hundreds of evaluations taught me how much they value time where they can gather and ...
December 12th, 2023
Healthcare organizations across the U.S. spend billions each year to assess employee engagement only to keep the engagement survey results under wraps, creating suspicion and frustration among staff.
In my experience, the reasons for not sharing results appear innocent on the surface ...
October 2nd, 2023
Just when I thought we had a good understanding of quiet quitting, I started seeing posts about “Lazy Girl Jobs,” and felt compelled to investigate further. While some people argue that both are really about work/life balance and the anti- ...
September 19th, 2023
Nurses are the backbone of healthcare delivery and the current nursing shortage has given nurses everywhere a unique gift. Now, more than ever, nurses have the freedom to choose when, where, and how much they want to work. While the ...
July 21st, 2023
Effective leadership is a delicate balancing act that requires managing a diverse range of employees. Each department contains employees with varying levels of skill, engagement, life experiences, and enthusiasm. As a leader, you invest your time, energy, and resources into ...
July 10th, 2023
In the realm of leadership, words and actions are powerful tools that, when aligned, can create a profound impact on team engagement and loyalty. It's not enough for leaders to simply articulate their intentions; they must also ensure they are ...
June 6th, 2023
This past week, AMN Healthcare released its latest nursing survey. To say the results are alarming is an understatement. Sadly though, I am not surprised. Several stats grabbed my attention and my heart. Here are a few:
Only 15% of nurses ...
April 18th, 2023
Did you know that having fun at work is not just a luxury but a necessity for your well-being and productivity? Working in a medical setting, you know better than anyone that the work can be challenging, stressful, and emotionally ...
April 3rd, 2023
Successful workplaces thrive on employee engagement. Leaders can effectively motivate and engage employees, by first understanding employees' unique perspectives and preferences. What motivates one worker may fall flat for another. In their book, The 5 Languages of Appreciation in the Work ...