February 4th, 2025
That first day on the job marks a critical touchpoint in an employee’s tenure with your organization. How they are welcomed and introduced to their new colleagues and new responsibilities sets the stage for their entire employee journey.
Unfortunately, this important ...
November 20th, 2024
You’re likely familiar with top-down communication and bottom-up communication, but there’s another form of communication that you’re probably not as familiar with—lateral communication.
Lateral communication is the communication that takes place in organizations between individuals or departments operating at the same ...
October 29th, 2024
Healthcare labor shortages are nothing new. In fact, we’ve been grappling with shortages of various kinds for many years. Demand ebbs and flows as does the availability of qualified candidates.
But the situation has become more challenging in recent years for ...
September 30th, 2024
In our last blog post we took a look at skills gaps that are impacting industries including healthcare, making it difficult to fill key roles. Here we take a look at a seemingly contradictory trend in healthcare: layoffs.
Becker’s recently reported ...
September 23rd, 2024
For those in the trenches, the healthcare skills gap likely comes as no surprise. You’re well aware of the positions you’re struggling to keep filled and the challenges you’re facing in finding and retaining top talent.
But the situation is a ...
September 16th, 2024
In the “old days” it was common wisdom that polite people didn’t pursue conversations about politics or religion with others. It just wasn’t done. But, as they say, that was then—and this is now. Today, political discussions in all sorts ...
September 3rd, 2024
Last week we talked about the challenges healthcare leaders face in navigating change and bringing their organizations along with them on the change journey. We talked about the importance of tilling the soil to prepare employees for the change effort ...
July 30th, 2024
The foundation of my healthcare background is public health. That’s where I started my career and I maintain a passion for addressing community health needs through my work with healthcare organizations of all types and sizes.
Rural Healthcare Challenges
Recently, some of ...
July 23rd, 2024
Employee engagement, or employee satisfaction, surveys are a commonly used tool to assess employee sentiment in healthcare settings. Keeping tabs on how engaged employees are is a leading indicator for ensuring patient satisfaction and engagement.
But, despite the proliferation of these ...
January 22nd, 2024
Coaching a healthcare leader provides a great opportunity to review best practices, including rounding on employees. Over the past 25 years, I have heard every excuse in the book for why rounding isn’t done regularly, but the most common reason ...