Generating trust through transparency We hear a lot about transparency as a key element of leadership and healthy culture, but what does it actually mean to employees—and more importantly, to you as a leader? Transparency is important because there’s a ...
Engaging Hearts and Minds for Effective Healthcare Leadership Healthcare is built on a foundation of science. Whether we're looking at evidence-based practice in nursing, evidence-based practice in medicine, or clinical trials, it’s important to rely on sound data. Facts and data ...
How vulnerability, active listening, and compassion translate into stronger business outcomes I was listening to a podcast the other day about empathetic leadership and how it has an impact on everything from workforce engagement to financial efficiency and quality outcomes. Intrigued, ...
Recognition matters more than you may think: here’s why Recognition isn't just a nice-to-have leadership practice—it's a retention strategy that delivers measurable results. A recent longitudinal study by Gallup spanning two years found that employees who were regularly recognized were 45% ...
Why crystal-clear communication gives you a competitive advantage I had a conversation with a healthcare executive recently that stopped me in my tracks. She mentioned that her department was consistently missing targets, and she couldn't understand why her previously high-performing team ...
Why Coaching for Engagement Beats Retention Strategies Every Time The workforce shortage continues to be a top concern across the entire healthcare industry. Frontline staff consistently voice concerns about working short-handed. And for good reasons. They’re concerned about the quality of care ...
Negative self-talk is a mood killer Leaders are made, not born. It’s no secret that leadership skills must be learned and developed, with a strong focus on interactions and relationships with others. However, one of the most critical relationships every leader ...
That first day on the job marks a critical touchpoint in an employee’s tenure with your organization. How they are welcomed and introduced to their new colleagues and new responsibilities sets the stage for their entire employee journey. Unfortunately, this important ...
You’re likely familiar with top-down communication and bottom-up communication, but there’s another form of communication that you’re probably not as familiar with—lateral communication. Lateral communication is the communication that takes place in organizations between individuals or departments operating at the same ...
Healthcare labor shortages are nothing new. In fact, we’ve been grappling with shortages of various kinds for many years. Demand ebbs and flows as does the availability of qualified candidates. But the situation has become more challenging in recent years for ...
