Archive: Employee Engagement

The Lasting Power of a Simple Thank You

Recognition matters more than you may think: here’s why  Recognition isn't just a nice-to-have leadership practice—it's a retention strategy that delivers measurable results. A recent longitudinal study by Gallup spanning two years found that employees who were regularly recognized were 45% ...

When Your Team Doesn’t Know What You Expect

Why crystal-clear communication gives you a competitive advantage I had a conversation with a healthcare executive recently that stopped me in my tracks. She mentioned that her department was consistently missing targets, and she couldn't understand why her previously high-performing team ...

The Hidden Price of Disengagement

Why Coaching for Engagement Beats Retention Strategies Every Time The workforce shortage continues to be a top concern across the entire healthcare industry. Frontline staff consistently voice concerns about working short-handed. And for good reasons. They’re concerned about the quality of care ...

Leaders: Be Kinder to Yourselves!

Negative self-talk is a mood killer Leaders are made, not born. It’s no secret that leadership skills must be learned and developed, with a strong focus on interactions and relationships with others. However, one of the most critical relationships every leader ...

Welcoming New Hires

That first day on the job marks a critical touchpoint in an employee’s tenure with your organization. How they are welcomed and introduced to their new colleagues and new responsibilities sets the stage for their entire employee journey. Unfortunately, this important ...

Lateral Communication: Why It Matters and How to Support It

You’re likely familiar with top-down communication and bottom-up communication, but there’s another form of communication that you’re probably not as familiar with—lateral communication. Lateral communication is the communication that takes place in organizations between individuals or departments operating at the same ...

Getting in Front of Healthcare Labor Shortage Trends

Healthcare labor shortages are nothing new. In fact, we’ve been grappling with shortages of various kinds for many years. Demand ebbs and flows as does the availability of qualified candidates. But the situation has become more challenging in recent years for ...

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