Archive: Employee Relations

Don’t Underestimate the Power of Appreciation

We all like to feel appreciated, yet how we want to be shown appreciation varies from person to person. Some people thrive on center-stage accolades, while others respond best to a quiet, heartfelt thank you. But everyone wants to be ...

Organized, Not Over-Scheduled

Coaching a healthcare leader provides a great opportunity to review best practices, including rounding on employees. Over the past 25 years, I have heard every excuse in the book for why rounding isn’t done regularly, but the most common reason ...

Nurses Thrive in a Community

Over the past few weeks, I have had the pleasure of working with the nurses of BronxCare and sharing the Nurse/Patient Partnership experience. Reading through hundreds of evaluations taught me how much they value time where they can gather and ...

Hiding Engagement Survey Results – Guaranteed Culture-Killer

Healthcare organizations across the U.S. spend billions each year to assess employee engagement only to keep the engagement survey results under wraps, creating suspicion and frustration among staff. In my experience, the reasons for not sharing results appear innocent on the surface ...

Navigating the Nursing Shortage: Beyond Jobs

Nurses are the backbone of healthcare delivery and the current nursing shortage has given nurses everywhere a unique gift. Now, more than ever, nurses have the freedom to choose when, where, and how much they want to work. While the ...

Balancing Leadership: Engaging a Diverse Workforce

Effective leadership is a delicate balancing act that requires managing a diverse range of employees. Each department contains employees with varying levels of skill, engagement, life experiences, and enthusiasm. As a leader, you invest your time, energy, and resources into ...

Walking the Talk: Aligning Words and Actions

In the realm of leadership, words and actions are powerful tools that, when aligned, can create a profound impact on team engagement and loyalty. It's not enough for leaders to simply articulate their intentions; they must also ensure they are ...

4 Reasons to Have More Fun at Work

Did you know that having fun at work is not just a luxury but a necessity for your well-being and productivity? Working in a medical setting, you know better than anyone that the work can be challenging, stressful, and emotionally ...

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