Why Coaching for Engagement Beats Retention Strategies Every Time The workforce shortage continues to be a top concern across the entire healthcare industry. Frontline staff consistently voice concerns about working short-handed. And for good reasons. They’re concerned about the quality of care ...
When good intentions go wrong A few weeks ago I was doing a talk with a group of healthcare leaders. I asked how many of them rounded on their employees. All hands went up. Then I asked, “Who has rounded on employees ...
"The only people who like change are wet babies and consultants." I've heard this adage for years, and it never fails to get a chuckle from healthcare leaders. But as a consultant there's truth behind the humor. People call on ...
Why the best healthcare leaders don’t choose—they integrate! I was recently asked by someone in my leadership course whether it was better to do coaching in real time, or when it’s scheduled. There are benefits to both and times when one ...
How to build cultural immunity in your organization Bullying isn’t an issue that happens only on playgrounds. It happens in the workplace as well. Healthcare organizations are, in fact, often a hotbed of bullying with reported prevalence rates ranging from 26-77%. Clearly, ...
Supportive leadership drives innovation I was at a meeting recently where the speaker was sharing her successes in improving her company’s approach to recruiting. Her results were definitely impressive—but not easily attained. She shared that, at first, when she would present ...
Negative self-talk is a mood killer Leaders are made, not born. It’s no secret that leadership skills must be learned and developed, with a strong focus on interactions and relationships with others. However, one of the most critical relationships every leader ...
Whether employees, providers, or patients, it’s not okay “Members of Gen Z are lazy and entitled.” “Millennials are narcissistic and unreliable.” “Baby boomers lack technology skills and are averse to change.” These are just a few of the ageist remarks I have heard from ...
Healthcare organizations are finding themselves in a bit of a quandary these days as they deal with staffing shortages and increasing patient demands. They’re also finding themselves in an environment marked by rapid technological advances—like generative AI (GenAI)—and increasing competition ...
That first day on the job marks a critical touchpoint in an employee’s tenure with your organization. How they are welcomed and introduced to their new colleagues and new responsibilities sets the stage for their entire employee journey. Unfortunately, this important ...
