2025: A Springboard for Action
As we enter 2025, a new year, the key takeaways from a webinar I gave recently come to mind. It was all about creating a springboard for implementation that I presented to a group of participants in my Be the ...
Archive: Coaching
Pause for Reflection
This time of year we’re all likely to see lots of posts in our email box and social media threads about enjoying the holiday season and making plans for the new year. But I don’t want to add to that ...
Addressing Skills Gaps in Healthcare: Making Lemonade Out of Lemons
For those in the trenches, the healthcare skills gap likely comes as no surprise. You’re well aware of the positions you’re struggling to keep filled and the challenges you’re facing in finding and retaining top talent. But the situation is a ...
The VUCA Leadership Challenge: Building Resilience and Adaptability
Last week we talked about the challenges healthcare leaders face in navigating change and bringing their organizations along with them on the change journey. We talked about the importance of tilling the soil to prepare employees for the change effort ...
Leader Fatigue – 4 Steps to Prevention
Many new leaders enter their first management position with stars in their eyes and high hopes for becoming the best possible leader. I was one of those starry-eyed newbies who was determined to be the best I could be. But ...
Are You Coachable? Take This Self-Assessment
Personal growth is a lifelong quest. I cannot think of one successful individual who says, “I’ve arrived. I’m finishedimproving.” There are always new things to learn about ourselves, our interactions, our communications, and our leadership abilities to name a few, ...
Want ROI From Training? – Leaders Must Do These 4 Things
When healthcare leaders set out to train staff, it's important to have a plan to get a return on investment, or ROI from Training Customer service training only sticks when the training event is seen as the beginning and not the end. For over 25 years, I have been helping healthcare organizations ...
Nurse Coaches Improve Quality, Safety and Service
A few years ago, I started working with two hospitals to train and embed nurse coaches in inpatient units. Their goal was to provide staff with ongoing feedback on behaviors tied to quality, safety, and service. Their results have been ...
Beware the Toxic Superstar
A few months ago, I was doing leadership development in a critical access hospital. The CEO is a strong leader and fairly new to his role. He has a clear vision of where he wants to take the organization, and I honestly ...
Lead Is a Verb. Take Action Now
One of my colleagues often reminds our clients that the word lead is a verb and, as we learned in grade school, verbs are action words. So what actions are most important today? Coaching rises to the top. To Lead Is ...
