January 3rd, 2025
Employee engagement surveys are a common tool used across all industries to gather
feedback from employees. But many organizations complain that they have a hard time
getting employees to provide their input.
There’s a very simple reason for that.
Lack of Response Leads to ...
December 30th, 2024
As we enter 2025, a new year, the key takeaways from a webinar I gave recently come to mind. It was all about creating a springboard for implementation that I presented to a group of participants in my Be the ...
May 18th, 2022
In traditional training approaches, 85 percent of the organization’s effort takes place during a single, one-and-done event. Only five percent of the effort and resources are devoted to follow-up after the “event.”
For training to stick, here's our recommended approach for ...
April 18th, 2022
Presence: Bringing Your Boldest Self to Your Biggest Challenges
Written by: Amy Cuddy, Review by: Angela Fieler
Most people know at least one leader who inspired and motivated them to do great things. Chances are that those leaders had great presence. At ...
December 14th, 2021
Give Yourself the Gift of Self-Awareness by Angela Fieler
As a certified executive coach, asking great questions is my “bread and butter.” My goal is to be a thought partner, or as a recent client said, “you push my brain to places ...
December 14th, 2021
Turnover and the great resignation are all over the headlines these days. According to McKinsey, we’re amid a “turnover tsunami” affecting workers at all career levels and wage rates.
One of the biggest reasons for the high resignation rate is the ...
November 18th, 2021
Burnout isn’t a new phenomenon in healthcare, but in the last 20 months, the issue has been brought to the forefront. It’s so prevalent the International Classification of Diseases (ICD-11) has classified it as an occupational phenomenon.
Burn-out is defined in ...
September 9th, 2021
The Art of Storytelling for Leaders – 4 Steps to Structure Compelling Stories
Storytelling has long been an essential part of leadership because of the role it plays in sharing customs and reaffirming values. But even more important, stories have a ...
September 2nd, 2021
Training that Sticks: 4 Simple Steps to Achieving Great ROI
Leaders often tell me that their customer service training didn’t work. What they mean is that it didn’t result in improving patient satisfaction scores. This is the typical indicator used for ...
April 20th, 2021
“If you don't know where you want to go, then it doesn't matter which path you take.” ― Lewis
Healthcare leaders, as well as travelers, can benefit from the Cheshire Cat’s wisdom shared in Alice in Wonderland. Without a clear destination ...