Archive: Articles - Leadership

Leaders: Be Kinder to Yourselves!

Negative self-talk is a mood killer Leaders are made, not born. It’s no secret that leadership skills must be learned and developed, with a strong focus on interactions and relationships with others. However, one of the most critical relationships every leader ...

Ageism in Healthcare: A Persistent Barrier to Cohesion

Whether employees, providers, or patients, it’s not okay “Members of Gen Z are lazy and entitled.” “Millennials are narcissistic and unreliable.” “Baby boomers lack technology skills and are averse to change.” These are just a few of the ageist remarks I have heard from ...

No More Excuses!

Fostering Accountability to Build an Excuse-Free Culture Nobody likes to admit they made a mistake, admit that they were wrong, or admit that their performance wasn’t quite up to par. And yet, that’s exactly what we all need to do in ...

Toxic Superstars: Addressing Culture-Eroding Behaviors

3 Steps for Building a Strong, High-Performing Culture Every organization has at least one of them—the “toxic superstar” who, despite being exceptionally talented and high contributors, exhibit bad behaviors that can include bullying, gossiping, or undermining colleagues. The kind of behaviors ...

Creating a Common Language: A Key to Organizational Culture Shift

One of the hallmarks of a strong organizational culture is a common language that goes beyond words to create a shared understanding and alignment of daily actions with your healthcare organization’s mission, vision, values and standards. When everyone in your organization ...

2025: A Springboard for Action

As we enter 2025, a new year, the key takeaways from a webinar I gave recently come to mind. It was all about creating a springboard for implementation that I presented to a group of participants in my Be the ...

Pause for Reflection

This time of year we’re all likely to see lots of posts in our email box and social media threads about enjoying the holiday season and making plans for the new year. But I don’t want to add to that ...

Holidays in the Hospital

Holidays aren’t always a happy time for everyone—especially our patients. Many people are sick, or even hospitalized during the holiday season. And, when they are, someone has to care for them. Your staff. Which can take them from their own ...

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