Categories

Gossip Erodes Culture

Posted by Kristin Baird on February 2nd, 2017 • No Comments »

Baird Consulting

Nobody Tells Me Anything Around Here

Posted by Kristin Baird on January 31st, 2017 • No Comments »

Baird Consulting

Attitude is Contagious – Diagnose it Quickly

Posted by Kristin Baird on January 26th, 2017 • No Comments »

Baird Consulting

Pavlov and the Patient Experience

Posted by Kristin Baird on January 24th, 2017 • No Comments »

Baird Consulting

When Patients Experience Staff Discord

Posted by Kristin Baird on January 19th, 2017 • No Comments »

Baird Consulting

Comfort Always

Posted by Kristin Baird on January 17th, 2017 • No Comments »

Baird Consulting

Communication Delivers Both Information and Reassurance

Posted by Kristin Baird on January 12th, 2017 • 1 Comment »

Baird Consulting

Don’t be Fooled by “Fine”

Posted by Kristin Baird on January 10th, 2017 • No Comments »

Baird Consulting

Become a Patient Experience Influencer

Posted by Kristin Baird on January 3rd, 2017 • No Comments »

Baird Consulting

What’s Your Patient Experience Strategy for 2017?

Posted by Kristin Baird on December 27th, 2016 • No Comments »

Baird Consulting

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