A Tale of Two Experiences

Posted by Angela Fieler on April 25th, 2019 • No Comments »

Baird Consulting

Your Patients Don’t Care How Special You Are

Posted by Kristin Baird on April 18th, 2019 • No Comments »

Baird Consulting

With Patient Experience – Everything Speaks

Posted by Kristin Baird on April 16th, 2019 • No Comments »

Baird Consulting

The Present is the Prize

Posted by Kristin Baird on March 28th, 2019 • No Comments »

Baird Consulting

4 Steps to Make Training Stick

Posted by Kristin Baird on March 14th, 2019 • No Comments »

Baird Consulting

Harvest & Share the Stories to Build Your Brand and Employee Engagement

Posted by Kristin Baird on March 12th, 2019 • No Comments »

Baird Consulting

The real cost of disengaged employees

Posted by Kristin Baird on March 5th, 2019 • No Comments »

Baird Consulting

It Depends – The two most dangerous words to describe patient experience

Posted by Kristin Baird on February 28th, 2019 • No Comments »

Baird Consulting

You don’t have to coach all high performers

Posted by Kristin Baird on February 27th, 2019 • No Comments »

Baird Consulting

Coach, Mentor & Model Service Behaviors

Posted by Kristin Baird on February 21st, 2019 • No Comments »

Baird Consulting

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