The PXP Advisor




    Earn 18 PXE  credits!




Patient Experience Professionals (PXPs) want to make significant and lasting improvement. But with competing priorities, there never seems to be enough time for personal development or planning. That’s why we have created the PXP Advisor©.

The PXP Advisor© is a customized approach to supporting PXPs and their programs. With our one-on-one coaching, we help you crystalize your vision and get laser-focused on an action plan that elevates your personal reputation as well as your organization’s patient experience outcomes.

PXP Advisor© members have access to:

  • Six months of one-on-one coaching (twice each month)

    • Two sessions on site, at your location

    • 10 remote coaching sessions (you self-schedule for a time that best meets your needs)

  • Service structure audit by a Baird Coach

    • Baird assessment tool

    • A comprehensive report on the audit findings along with recommendations

  • Co-creation of a three-year action plan

    • Identification of top priorities for short and long term

    • Guidance in presenting your plan to gain support

  • Webinar series

    • Reserved for PXP Advisor© members only

    • View webinars at your convenience

      • Conducting A Meaningful Audit
      • Knowing And Engaging Your Stakeholders
      • The Roadmap – Setting Priorities And Being Realistic
      • Drumbeat Messaging – Communication That Works
        • Communicating Up And Down the Org. Chart
      • Measuring Success – Signs That You Are On Or Off Track
      • Storytelling To Engage The Heart

Baird Group Coaches

Skilled, knowledgeable and insightful are just a few of the attributes describing the Baird Coaches. Averaging more than 35 years of healthcare experience, the Coaches understand the patient experience as well as operations, employee engagement and change management. Our coaches have helped countless individuals master patient experience leadership.

Click here to purchase this customized approach or contact us for more information.

Investment is $25,000.

This program is PX Institute approved for 18 PXE credits.

Learn more about the PXP Advisor

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