Posts Tagged ‘you’ll have them at hello’


The Triple Crown in Patient Experience

Posted by Kristin Baird on June 12th, 2018 • No Comments »

Baird Consulting

The Art of Saying No Without Saying No

Posted by Kristin Baird on November 30th, 2017 • No Comments »

Baird Consulting

Your Call is (not that) Important to Us

Posted by Kristin Baird on August 29th, 2017 • No Comments »

Baird Consulting

“I Can’t”… And Other Barriers to a Good Patient Experience

Posted by Kristin Baird on August 1st, 2017 • No Comments »

Baird Consulting

The Power of the First Phone Call in the Patient Experience

Posted by Kristin Baird on May 16th, 2016 • No Comments »

Baird Consulting

Your call is [not that] important to us

Posted by Kristin Baird on February 10th, 2010 • 1 Comment »

Baird Consulting

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