Categories

Posts Tagged ‘telephone skills’


“I Can’t”… And Other Barriers to a Good Patient Experience

Posted by Kristin Baird on August 1st, 2017 • No Comments »

Baird Consulting

Don’t be afraid of mystery shopping….

Posted by Kristin Baird on July 7th, 2011 • No Comments »

Baird Consulting

Your call is [not that] important to us

Posted by Kristin Baird on February 10th, 2010 • 1 Comment »

Baird Consulting

Click here for eNewsletter Sign Up
Never miss a blog post!