Posts Tagged ‘shadowing’


Shadow Coaches Improve the Patient Experience

Posted by Kristin Baird on May 15th, 2018 • No Comments »

Baird Consulting

Let’s Get Real About Incentives

Posted by Kristin Baird on May 8th, 2018 • No Comments »

Baird Consulting

Moving Beyond Nurse Tasks for a Better Patient Experience

Posted by Kristin Baird on June 22nd, 2017 • No Comments »

Baird Consulting

Soft Skills and Hard Science make an Impressive Patient Experience

Posted by Kristin Baird on March 31st, 2015 • No Comments »

Baird Consulting

You’re Part of the Patient’s Story

Posted by Kristin Baird on July 15th, 2013 • No Comments »

Baird Consulting

Humility is the Linchpin of a Service-Driven Culture

Posted by Kristin Baird on July 9th, 2013 • No Comments »

Baird Consulting

What Makes a Memorable Physician Encounter?

Posted by Kristin Baird on June 28th, 2013 • No Comments »

Baird Consulting

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