Posts Tagged ‘Qualitative research’


Let’s talk Patient Experience Metrics

Posted by Kristin Baird on June 21st, 2018 • No Comments »

Baird Consulting

You don’t have to be a mind reader to improve the patient experience

Posted by Kristin Baird on October 17th, 2017 • No Comments »

Baird Consulting

Is your experience statistically significant?

Posted by Kristin Baird on February 23rd, 2017 • No Comments »

Baird Consulting

A Brochure Can’t Communicate Empathy

Posted by Kristin Baird on October 27th, 2015 • No Comments »

Baird Consulting

How Many Posts or Tweets Does it Take to Damage Your Reputation?

Posted by Kristin Baird on October 16th, 2015 • No Comments »

Baird Consulting

Ethnography Tells the Patient Experience Stories

Posted by Kristin Baird on March 4th, 2014 • 2 Comments »

Baird Consulting

What is Your Hospital’s Culture?

Posted by Kristin Baird on May 12th, 2008 • 1 Comment »

Baird Consulting

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