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Posts Tagged ‘Patient Experience’


You Don’t Have to Thrill ALL of Your Customers

Posted by Kristin Baird on May 2nd, 2017 • No Comments »

Baird Consulting

Silos & Turf Wars and Grudges- Oh my!

Posted by Kristin Baird on April 27th, 2017 • No Comments »

Baird Consulting

Coaching Culture Improves Employee Engagement and Patient Experience

Posted by Kristin Baird on April 25th, 2017 • No Comments »

Baird Consulting

Say my name!

Posted by Kristin Baird on April 21st, 2017 • No Comments »

Baird Consulting

Listen With Your Eyes for Cues to the Patient Experience

Posted by Kristin Baird on April 18th, 2017 • No Comments »

Baird Consulting

Dear CEOs, Let’s Talk

Posted by Kristin Baird on April 13th, 2017 • No Comments »

Baird Consulting

Values Drive a Consistent Patient Experience

Posted by Kristin Baird on April 11th, 2017 • No Comments »

Baird Consulting

What’s In It For Me? – Why Nurses Benefit From Frequent Rounding

Posted by Kristin Baird on April 6th, 2017 • No Comments »

Baird Consulting

Engage Employees and Patients – MBWA

Posted by Kristin Baird on April 4th, 2017 • No Comments »

Baird Consulting

Attention CEOs – Let’s Get Real About the Culture Change Timeline

Posted by Kristin Baird on March 28th, 2017 • No Comments »

Baird Consulting

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