Posts Tagged ‘Patient Experience’


A Sign Doesn’t Deliver Great Service

Posted by Kristin Baird on March 13th, 2018 • No Comments »

Baird Consulting

No Pass Zones Support Nurses and Patient Experience

Posted by Kristin Baird on March 12th, 2018 • No Comments »

Baird Consulting

Defining Moments in the Patient Experience

Posted by Kristin Baird on February 22nd, 2018 • No Comments »

Baird Consulting

Patient Experience Isn’t a Program

Posted by Kristin Baird on February 6th, 2018 • 1 Comment »

Baird Consulting

Trust is the Center of the Patient Experience

Posted by Kristin Baird on January 30th, 2018 • No Comments »

Baird Consulting

Being fully present boosts patient experience

Posted by Kristin Baird on January 23rd, 2018 • No Comments »

Baird Consulting

Even When No One is Looking

Posted by Kristin Baird on January 16th, 2018 • No Comments »

Baird Consulting

How are you keeping values front and center?

Posted by Kristin Baird on December 14th, 2017 • No Comments »

Baird Consulting

Empathy Takes Courage

Posted by Kristin Baird on December 12th, 2017 • No Comments »

Baird Consulting

Judgmental Thinking Stops Empathy in its Tracks

Posted by Kristin Baird on December 7th, 2017 • No Comments »

Baird Consulting

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