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Posts Tagged ‘Patient Experience’


Bad News? Don’t Blame the Data

Posted by Kristin Baird on June 20th, 2017 • No Comments »

Baird Consulting

How Patients Experience Hand Offs

Posted by Kristin Baird on June 15th, 2017 • 1 Comment »

Baird Consulting

Educate the Patients Other Excuses

Posted by Kristin Baird on June 13th, 2017 • No Comments »

Baird Consulting

Avoiding Conflict Can Destroy a Leader’s Credibility

Posted by Kristin Baird on June 8th, 2017 • No Comments »

Baird Consulting

Who benefits from acts of kindness?

Posted by Kristin Baird on June 6th, 2017 • No Comments »

Baird Consulting

What You Meant and What the Patient Hears

Posted by Kristin Baird on May 30th, 2017 • No Comments »

Baird Consulting

Compassion Fatigue Affects Families Too

Posted by Kristin Baird on May 23rd, 2017 • No Comments »

Baird Consulting

Attitude Isn’t a Pre-Existing Condition

Posted by Kristin Baird on May 16th, 2017 • 1 Comment »

Baird Consulting

Hiring for a Great Patient Experience

Posted by Kristin Baird on May 11th, 2017 • No Comments »

Baird Consulting

The Gift of Presence

Posted by Kristin Baird on May 4th, 2017 • No Comments »

Baird Consulting

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