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Posts Tagged ‘Patient Experience’


Listen With Your Eyes For A Better Patient Experience

Posted by Kristin Baird on June 27th, 2017 • No Comments »

Baird Consulting

Moving Beyond the Tasks for a Better Patient Experience

Posted by Kristin Baird on June 22nd, 2017 • No Comments »

Baird Consulting

Bad News? Don’t Blame the Data

Posted by Kristin Baird on June 20th, 2017 • No Comments »

Baird Consulting

How Patients Experience Handoffs

Posted by Kristin Baird on June 15th, 2017 • No Comments »

Baird Consulting

It’s Always Been Done This Way (and Other Flimsy Excuses for Not Improving)

Posted by Kristin Baird on June 13th, 2017 • No Comments »

Baird Consulting

Avoiding Conflict Can Destroy a Leader’s Credibility

Posted by Kristin Baird on June 8th, 2017 • No Comments »

Baird Consulting

Who benefits from kindness?

Posted by Kristin Baird on June 6th, 2017 • No Comments »

Baird Consulting

What You Meant and What the Patient Hears

Posted by Kristin Baird on May 30th, 2017 • No Comments »

Baird Consulting

Compassion Fatigue Affects Families Too

Posted by Kristin Baird on May 23rd, 2017 • No Comments »

Baird Consulting

Attitude Isn’t a Pre-Existing Condition

Posted by Kristin Baird on May 16th, 2017 • 1 Comment »

Baird Consulting

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