Posts Tagged ‘Patient Experience’


How to Drive a Patient Away Without Even Trying

Posted by Kristin Baird on February 13th, 2020 • No Comments »

Baird Consulting

Who Decides if You’re Worth the Wait?  Patients.

Posted by Kristin Baird on February 4th, 2020 • No Comments »

Baird Consulting

Satisfaction isn’t Loyalty

Posted by Kristin Baird on January 16th, 2020 • No Comments »

Baird Consulting

Do you work here?

Posted by Kristin Baird on November 7th, 2019 • No Comments »

Baird Consulting

This is what ownership looks like!

Posted by Kristin Baird on October 31st, 2019 • No Comments »

Baird Consulting

Example spreads like flesh-eating bacteria

Posted by Kristin Baird on October 29th, 2019 • No Comments »

Baird Consulting

Proud to be Average?

Posted by Kristin Baird on August 29th, 2019 • No Comments »

Baird Consulting

Marketing and Patient Experience – Guardians of the Brand

Posted by Kristin Baird on August 27th, 2019 • No Comments »

Baird Consulting

Service Heroes are Often Quiet

Posted by Kristin Baird on August 13th, 2019 • No Comments »

Baird Consulting

The Best and Worst of Healthcare

Posted by Kristin Baird on August 8th, 2019 • 1 Comment »

Baird Consulting

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