Posts Tagged ‘Patient Experience’


Proud to be Average?

Posted by Kristin Baird on August 29th, 2019 • No Comments »

Baird Consulting

Marketing and Patient Experience – Guardians of the Brand

Posted by Kristin Baird on August 27th, 2019 • No Comments »

Baird Consulting

Service Heroes are Often Quiet

Posted by Kristin Baird on August 13th, 2019 • No Comments »

Baird Consulting

The Best and Worst of Healthcare

Posted by Kristin Baird on August 8th, 2019 • 1 Comment »

Baird Consulting

Watch the Hassle-Factor in Patient Experience

Posted by Kristin Baird on July 4th, 2019 • No Comments »

Baird Consulting

Patient-Centered? Look More Closely.

Posted by Kristin Baird on July 2nd, 2019 • No Comments »

Baird Consulting

An Apology is Like Superglue – It Can Fix Just About Anything

Posted by Kristin Baird on June 20th, 2019 • No Comments »

Baird Consulting

Nurse Communication and Ratings of Care

Posted by Angela Fieler on June 5th, 2019 • No Comments »

Baird Consulting

Knowing or Doing?

Posted by Kristin Baird on May 23rd, 2019 • No Comments »

Baird Consulting

The Nurses’ Hands

Posted by Kristin Baird on May 14th, 2019 • No Comments »

Baird Consulting

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