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Posts Tagged ‘Organizational Culture’


Best Practices Die on the Vine Without Care

Posted by Kristin Baird on May 10th, 2016 • No Comments »

Baird Consulting

What’s Your Drumbeat Message?

Posted by Kristin Baird on May 5th, 2016 • No Comments »

Baird Consulting

In Building a Better Patient Experience, it’s not What you Expect

Posted by Kristin Baird on April 26th, 2016 • No Comments »

Baird Consulting

Does Your Culture Condone this 4-letter Word?

Posted by Kristin Baird on March 1st, 2016 • No Comments »

Baird Consulting

Beware of the Excuses – They could be killing your patient experience

Posted by Kristin Baird on February 23rd, 2016 • No Comments »

Baird Consulting

Service Is an Inside Job

Posted by Kristin Baird on September 17th, 2013 • No Comments »

Baird Consulting

Own the Whole Patient Experience

Posted by Kristin Baird on September 5th, 2013 • 1 Comment »

Baird Consulting

Leaders: Are you what you say you are?

Posted by Kristin Baird on September 3rd, 2013 • No Comments »

Baird Consulting

The Magnifying Glass and the Mirror

Posted by Kristin Baird on August 27th, 2013 • No Comments »

Baird Consulting

“It depends,” and Other Brand Killers

Posted by Kristin Baird on August 12th, 2013 • No Comments »

Baird Consulting

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