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Posts Tagged ‘Organizational Culture’


Service Is an Inside Job

Posted by Kristin Baird on September 17th, 2013 • No Comments »

Baird Consulting

Own the Whole Patient Experience

Posted by Kristin Baird on September 5th, 2013 • 1 Comment »

Baird Consulting

Leaders: Are you what you say you are?

Posted by Kristin Baird on September 3rd, 2013 • No Comments »

Baird Consulting

The Magnifying Glass and the Mirror

Posted by Kristin Baird on August 27th, 2013 • No Comments »

Baird Consulting

“It depends,” and Other Brand Killers

Posted by Kristin Baird on August 12th, 2013 • No Comments »

Baird Consulting

“Patients are just too demanding!”

Posted by Kristin Baird on June 20th, 2013 • 1 Comment »

Baird Consulting

Who would you clone?

Posted by Kristin Baird on April 15th, 2013 • No Comments »

Baird Consulting

The Patient Experience in Your Four Hospitals

Posted by Kristin Baird on March 27th, 2013 • No Comments »

Baird Consulting

What Are You Modeling?

Posted by Kristin Baird on December 11th, 2012 • No Comments »

Baird Consulting

Leadership Lessons from the Mighty Macs

Posted by Kristin Baird on October 24th, 2011 • No Comments »

Baird Consulting

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