Posts Tagged ‘nurse communication’


Nurse Communication and Ratings of Care

Posted by Angela Fieler on June 5th, 2019 • No Comments »

Baird Consulting

Words that Wound, Words that Work, Words that Wow

Posted by Angela Fieler on May 9th, 2019 • No Comments »

Baird Consulting

What Patients Say About Their Portal Experience

Posted by Kristin Baird on April 30th, 2019 • No Comments »

Baird Consulting

Are You Listening or Waiting Your Turn?

Posted by Kristin Baird on October 4th, 2018 • No Comments »

Baird Consulting

No Shortcuts on Frontline Service Training

Posted by Kristin Baird on July 18th, 2018 • No Comments »

Baird Consulting

The Power of One isn’t Complicated

Posted by Kristin Baird on December 19th, 2017 • No Comments »

Baird Consulting

Empathy Takes Courage

Posted by Kristin Baird on December 12th, 2017 • No Comments »

Baird Consulting

Empathy takes vulnerability

Posted by Kristin Baird on November 9th, 2017 • No Comments »

Baird Consulting

How to Spot Service Recovery Opportunities

Posted by Kristin Baird on October 26th, 2017 • No Comments »

Baird Consulting

A Policy Won’t Guarantee Empathy

Posted by Kristin Baird on October 24th, 2017 • No Comments »

Baird Consulting

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