Posts Tagged ‘Leadership’


Patient Experience Isn’t a Program

Posted by Kristin Baird on February 6th, 2018 • 1 Comment »

Baird Consulting

It’s not resolutions, but resolve that will help improve the patient experience

Posted by Kristin Baird on January 2nd, 2018 • No Comments »

Baird Consulting

How are you keeping values front and center?

Posted by Kristin Baird on December 14th, 2017 • No Comments »

Baird Consulting

That’ll Never Work (And Other Enthusiasm Killers)

Posted by Kristin Baird on November 17th, 2017 • No Comments »

Baird Consulting

Is your patient experience plan like herding cats?

Posted by Kristin Baird on August 31st, 2017 • No Comments »

Baird Consulting

Customer Service is Mission-Critical

Posted by Kristin Baird on August 22nd, 2017 • No Comments »

Baird Consulting

Courageous Leadership is Central in Creating a Culture of Excellence

Posted by Kristin Baird on August 17th, 2017 • No Comments »

Baird Consulting

What My Garden Taught Me About Healthy Culture

Posted by Kristin Baird on July 20th, 2017 • No Comments »

Baird Consulting

Words can Shape an Entire Culture – Use Them Strategically

Posted by Kristin Baird on July 13th, 2017 • No Comments »

Baird Consulting

Put on Your Big Kid Pants and Take a Stand

Posted by Kristin Baird on July 11th, 2017 • No Comments »

Baird Consulting

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