I often hear the expression “attitude is everything.” That expression is often used as an affirmation or an admonition intended to shape up a negative outlook. But take a different look at that expression by shifting the slant. What if you were to think of the organization’s attitude? Reframe the saying to be, “Your organization’s attitude is everything.” Then delve into your organizational attitude toward the following: Read more...
- The patient is at the center of all we do
- Patients deserve the best that we can give them
- We are committed to creating a better experience for patients and the people who care for them