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Posts Tagged ‘Hospital culture’


Attitude Isn’t a Pre-Existing Condition

Posted by Kristin Baird on May 16th, 2017 • 1 Comment »

Baird Consulting

Hire for a Great Patient Experience

Posted by Kristin Baird on May 11th, 2017 • No Comments »

Baird Consulting

You Don’t Have to Thrill ALL of Your Customers

Posted by Kristin Baird on May 2nd, 2017 • No Comments »

Baird Consulting

Values Drive a Consistent Patient Experience

Posted by Kristin Baird on April 11th, 2017 • No Comments »

Baird Consulting

Your Patient Experience Stems From Your Cultural Norm

Posted by Kristin Baird on December 8th, 2016 • No Comments »

Baird Consulting

The Hazards of Blame

Posted by Kristin Baird on October 18th, 2016 • No Comments »

Baird Consulting

It’s Not About You, Princess

Posted by Kristin Baird on October 5th, 2016 • No Comments »

Baird Consulting

5 Questions that Define Your Culture

Posted by Kristin Baird on May 31st, 2016 • No Comments »

Baird Consulting

In Building a Better Patient Experience, it’s not What you Expect

Posted by Kristin Baird on April 26th, 2016 • No Comments »

Baird Consulting

Integrity is at the Core of Culture

Posted by Kristin Baird on April 12th, 2016 • No Comments »

Baird Consulting

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