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Posts Tagged ‘Healthcare Leadership’


Is your patient experience plan like herding cats?

Posted by Kristin Baird on August 31st, 2017 • No Comments »

Baird Consulting

Customer Service is Mission-Critical

Posted by Kristin Baird on August 22nd, 2017 • No Comments »

Baird Consulting

Courageous Leadership is Central in Creating a Culture of Excellence

Posted by Kristin Baird on August 17th, 2017 • No Comments »

Baird Consulting

What Stands in the Way of a Great Patient Experience?

Posted by Kristin Baird on March 15th, 2017 • No Comments »

Baird Consulting

Giving Feedback is as Easy as XYZ

Posted by Kristin Baird on September 30th, 2016 • No Comments »

Baird Consulting

How Do You Define Accountability?

Posted by Kristin Baird on September 20th, 2016 • No Comments »

Baird Consulting

3 1/2 Things You’d Do Differently if I Ran Your Hospital

Posted by Kristin Baird on July 5th, 2016 • No Comments »

Baird Consulting

You’re Just 2 Feet Away From Greater Accountability

Posted by Kristin Baird on June 16th, 2016 • No Comments »

Baird Consulting

Sacred Cows and Prima Donnas Kill your Culture

Posted by Kristin Baird on May 3rd, 2016 • No Comments »

Baird Consulting

In Building a Better Patient Experience, it’s not What you Expect

Posted by Kristin Baird on April 26th, 2016 • No Comments »

Baird Consulting

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