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Posts Tagged ‘Healthcare Culture’


Attitude Isn’t a Pre-Existing Condition

Posted by Kristin Baird on May 16th, 2017 • 1 Comment »

Baird Consulting

Hire for a Great Patient Experience

Posted by Kristin Baird on May 11th, 2017 • No Comments »

Baird Consulting

Silos & Turf Wars and Grudges- Oh my!

Posted by Kristin Baird on April 27th, 2017 • No Comments »

Baird Consulting

When Patients Experience Staff Discord

Posted by Kristin Baird on January 19th, 2017 • No Comments »

Baird Consulting

The Power of Thanks

Posted by Kristin Baird on November 23rd, 2016 • No Comments »

Baird Consulting

Sacred Cows and Prima Donnas Kill your Culture

Posted by Kristin Baird on May 3rd, 2016 • No Comments »

Baird Consulting

What we Believe About the Patient Experience Matters

Posted by Kristin Baird on March 22nd, 2016 • No Comments »

Baird Consulting

Are you Giving out Free Passes?

Posted by Kristin Baird on June 17th, 2014 • No Comments »

Baird Consulting

I’ve Never Heard Cinderella Cursing or Seen Mickey Smoking

Posted by Kristin Baird on December 23rd, 2010 • No Comments »

Baird Consulting

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