Posts Tagged ‘healthcare communication’


Manage Wait Time Expectations for a Better Patient Experience

Posted by Kristin Baird on October 30th, 2018 • No Comments »

Baird Consulting

Educate the Patients Other Excuses

Posted by Kristin Baird on June 13th, 2017 • No Comments »

Baird Consulting

What You Meant and What the Patient Hears

Posted by Kristin Baird on May 30th, 2017 • No Comments »

Baird Consulting

In Times of Uncertainty, One Constant Remains

Posted by Kristin Baird on July 21st, 2016 • No Comments »

Baird Consulting

Is it an Explanation or an Excuse?

Posted by Kristin Baird on July 14th, 2016 • No Comments »

Baird Consulting

A Brochure Can’t Communicate Empathy

Posted by Kristin Baird on October 27th, 2015 • No Comments »

Baird Consulting

3 Keys to Managing the Patient Experience during Ebola Crisis

Posted by Kristin Baird on October 16th, 2014 • 2 Comments »

Baird Consulting

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