Posts Tagged ‘healthcare communication’


Watch the Hassle-Factor in Patient Experience

Posted by Kristin Baird on July 4th, 2019 • No Comments »

Baird Consulting

The Secret to Service Recovery

Posted by Kristin Baird on May 30th, 2019 • No Comments »

Baird Consulting

Lather. Rinse. Repeat.

Posted by Kristin Baird on May 28th, 2019 • No Comments »

Baird Consulting

What Patients Say About Their Portal Experience

Posted by Kristin Baird on April 30th, 2019 • No Comments »

Baird Consulting

Communication is Like a Dance

Posted by Kristin Baird on February 19th, 2019 • No Comments »

Baird Consulting

Manage Wait Time Expectations for a Better Patient Experience

Posted by Kristin Baird on October 30th, 2018 • No Comments »

Baird Consulting

Educate the Patients Other Excuses

Posted by Kristin Baird on June 13th, 2017 • No Comments »

Baird Consulting

What You Meant and What the Patient Hears

Posted by Kristin Baird on May 30th, 2017 • No Comments »

Baird Consulting

In Times of Uncertainty, One Constant Remains

Posted by Kristin Baird on July 21st, 2016 • No Comments »

Baird Consulting

Is it an Explanation or an Excuse?

Posted by Kristin Baird on July 14th, 2016 • No Comments »

Baird Consulting

Click here for eNewsletter Sign Up
Never miss a blog post!