Posts Tagged ‘HCAHPS’


Proud to be Average?

Posted by Kristin Baird on August 29th, 2019 • No Comments »

Baird Consulting

Nurse Communication and Ratings of Care

Posted by Angela Fieler on June 5th, 2019 • No Comments »

Baird Consulting

Your Nurses Don’t Want to Hear About HCAHPS

Posted by Kristin Baird on October 2nd, 2018 • No Comments »

Baird Consulting

Focus on Culture and Scores Will Follow

Posted by Kristin Baird on September 6th, 2018 • No Comments »

Baird Consulting

Customer Service is Mission-Critical

Posted by Kristin Baird on August 22nd, 2017 • No Comments »

Baird Consulting

Culture Change is a Marathon, Not a Sprint

Posted by Kristin Baird on November 17th, 2016 • No Comments »

Baird Consulting

Your Patient Experience is More than the Numbers

Posted by Kristin Baird on April 19th, 2016 • No Comments »

Baird Consulting

Getting to Always

Posted by Kristin Baird on April 14th, 2016 • No Comments »

Baird Consulting

Want a 5-star Rating for your Patient Experience? Start with 5-star Leadership Practices

Posted by Kristin Baird on April 21st, 2015 • No Comments »

Baird Consulting

Are You Focused on Scores or the Experience?

Posted by Kristin Baird on October 31st, 2013 • No Comments »

Baird Consulting

Click here for eNewsletter Sign Up
Never miss a blog post!