Posts Tagged ‘engagement’


Service Recovery Takes Legitimate Empowerment

Posted by Kristin Baird on August 29th, 2013 • No Comments »

Baird Consulting

“I’m proud of you”—Four little words that speak volumes

Posted by Kristin Baird on August 15th, 2013 • 1 Comment »

Baird Consulting

Make a Memory

Posted by Kristin Baird on August 8th, 2013 • No Comments »

Baird Consulting

You’re Part of the Patient’s Story

Posted by Kristin Baird on July 15th, 2013 • No Comments »

Baird Consulting

Connection to Purpose: The “secret sauce” of employee engagement

Posted by Kristin Baird on June 11th, 2013 • 1 Comment »

Baird Consulting

Ignite Creativity to Improve the Patient Experience

Posted by Kristin Baird on May 28th, 2013 • 1 Comment »

Baird Consulting

Nurses are so much more than the job!

Posted by Kristin Baird on May 10th, 2013 • No Comments »

Baird Consulting

Have a Purpose-driven Day

Posted by Kristin Baird on November 12th, 2012 • No Comments »

Baird Consulting

Engage Your Nurses in Improving HCAHPS

Posted by Kristin Baird on April 19th, 2012 • 2 Comments »

Baird Consulting

Nursing Gifts from The Wizard of Oz

Posted by Kristin Baird on February 20th, 2012 • No Comments »

Baird Consulting

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