Posts Tagged ‘engagement’


What’s Next? Your Patient Wants to Know

Posted by Kristin Baird on April 17th, 2018 • No Comments »

Baird Consulting

It’s not resolutions, but resolve that will help improve the patient experience

Posted by Kristin Baird on January 2nd, 2018 • No Comments »

Baird Consulting

What One Thing Will You Take Home Today?

Posted by Kristin Baird on March 29th, 2016 • 1 Comment »

Baird Consulting

The One Thing to Improve the Patient Experience

Posted by Kristin Baird on July 9th, 2015 • No Comments »

Baird Consulting

Want a Great Culture? Don’t Ignore the Brightest and Best.

Posted by Kristin Baird on August 5th, 2014 • No Comments »

Baird Consulting

Great Place to Work

Posted by Kristin Baird on July 22nd, 2014 • No Comments »

Baird Consulting

What can Dale Carnegie teach us about the patient experience?

Posted by Kristin Baird on September 11th, 2013 • No Comments »

Baird Consulting

Find Opportunities for Renewal

Posted by Kristin Baird on September 9th, 2013 • No Comments »

Baird Consulting

Service Recovery Takes Legitimate Empowerment

Posted by Kristin Baird on August 29th, 2013 • No Comments »

Baird Consulting

“I’m proud of you”—Four little words that speak volumes

Posted by Kristin Baird on August 15th, 2013 • 1 Comment »

Baird Consulting

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