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Posts Tagged ‘Empathy’


A Brochure Can’t Communicate Empathy

Posted by Kristin Baird on October 27th, 2015 • No Comments »

Baird Consulting

Hope is not a strategy, communication helps

Posted by Kristin Baird on October 15th, 2015 • No Comments »

Baird Consulting

Make Some Memories Today

Posted by Kristin Baird on July 14th, 2015 • No Comments »

Baird Consulting

What Drama is Unfolding in Your Waiting Room?

Posted by Kristin Baird on June 24th, 2014 • 1 Comment »

Baird Consulting

Make a Memory

Posted by Kristin Baird on August 8th, 2013 • No Comments »

Baird Consulting

Empathy: The backbone of patient experience

Posted by Kristin Baird on May 30th, 2013 • 1 Comment »

Baird Consulting

Compassion Is a Universal Language

Posted by Kristin Baird on March 5th, 2013 • No Comments »

Baird Consulting

Enduring Turbulence

Posted by Kristin Baird on August 25th, 2011 • No Comments »

Baird Consulting

Inside the Patient Experience—Elizabeth’s Journey #12

Posted by Kristin Baird on July 11th, 2011 • No Comments »

Baird Consulting

How do you say, “I don’t give a damn”?

Posted by Kristin Baird on June 27th, 2011 • 2 Comments »

Baird Consulting

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