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Posts Tagged ‘doctor communication’


The Gift of Presence

Posted by Kristin Baird on July 19th, 2016 • No Comments »

Baird Consulting

Soft Skills and Hard Science make an Impressive Patient Experience

Posted by Kristin Baird on March 31st, 2015 • No Comments »

Baird Consulting

See the Person not the Diagnosis

Posted by Kristin Baird on September 23rd, 2014 • No Comments »

Baird Consulting

One Bad Apple Can Make a Rotten Patient Experience

Posted by Kristin Baird on January 8th, 2014 • 1 Comment »

Baird Consulting

What Story Will You Create?

Posted by Kristin Baird on November 20th, 2013 • No Comments »

Baird Consulting

Don’t Sh—- on your patients!

Posted by Kristin Baird on October 22nd, 2013 • 1 Comment »

Baird Consulting

Leaders: Are you what you say you are?

Posted by Kristin Baird on September 3rd, 2013 • No Comments »

Baird Consulting

“We’ll take good care of her”

Posted by Kristin Baird on August 20th, 2013 • 4 Comments »

Baird Consulting

What Makes a Memorable Physician Encounter?

Posted by Kristin Baird on June 28th, 2013 • No Comments »

Baird Consulting

Empathy: The backbone of patient experience

Posted by Kristin Baird on May 30th, 2013 • 1 Comment »

Baird Consulting

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