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Posts Tagged ‘Customer Service’


Ownership – The Key to a Consistent Patient Experience

Posted by Kristin Baird on July 29th, 2014 • No Comments »

Baird Consulting

Great Place to Work

Posted by Kristin Baird on July 22nd, 2014 • No Comments »

Baird Consulting

What About the Doctors?

Posted by Kristin Baird on February 7th, 2014 • No Comments »

Baird Consulting

Holiday Fun Impacts Patient Experience

Posted by Kristin Baird on December 10th, 2013 • No Comments »

Baird Consulting

What Story Will You Create?

Posted by Kristin Baird on November 20th, 2013 • No Comments »

Baird Consulting

Don’t Sh—- on your patients!

Posted by Kristin Baird on October 22nd, 2013 • 1 Comment »

Baird Consulting

The True Test of Service Excellence

Posted by Kristin Baird on April 25th, 2013 • No Comments »

Baird Consulting

“Leaders don’t duck” (and other useful tapes)

Posted by Kristin Baird on January 28th, 2013 • No Comments »

Baird Consulting

Is Your Patient Experience Strategy a Sprint or a “20 Mile March?”

Posted by Kristin Baird on May 6th, 2012 • No Comments »

Baird Consulting

Baird and BerylHealth Partnership

Posted by Kristin Baird on May 3rd, 2012 • No Comments »

Baird Consulting

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