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Posts Tagged ‘Customer Service’


The Power of the First Call in the Patient Experience

Posted by Kristin Baird on May 16th, 2016 • No Comments »

Baird Consulting

5 Patient Experience “Never Events”

Posted by Kristin Baird on March 10th, 2016 • 1 Comment »

Baird Consulting

Take on Your Toughest Opponent

Posted by Kristin Baird on March 8th, 2016 • No Comments »

Baird Consulting

Last Impressions are Lasting Impressions

Posted by Kristin Baird on December 15th, 2015 • No Comments »

Baird Consulting

Is perfectionism destroying your patient experience?

Posted by Kristin Baird on February 3rd, 2015 • No Comments »

Baird Consulting

Ownership – The Key to a Consistent Patient Experience

Posted by Kristin Baird on July 29th, 2014 • No Comments »

Baird Consulting

Great Place to Work

Posted by Kristin Baird on July 22nd, 2014 • No Comments »

Baird Consulting

What About the Doctors?

Posted by Kristin Baird on February 7th, 2014 • No Comments »

Baird Consulting

Holiday Fun Impacts Patient Experience

Posted by Kristin Baird on December 10th, 2013 • No Comments »

Baird Consulting

What Story Will You Create?

Posted by Kristin Baird on November 20th, 2013 • No Comments »

Baird Consulting

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