Categories

Posts Tagged ‘Customer Service in Healthcare’


The Patient Experience is Digital Too

Posted by Kristin Baird on November 29th, 2016 • No Comments »

Baird Consulting

The Power of Thanks

Posted by Kristin Baird on November 23rd, 2016 • No Comments »

Baird Consulting

Words Stick Like Glue

Posted by Kristin Baird on November 21st, 2016 • 1 Comment »

Baird Consulting

Culture Change is a Marathon, Not a Sprint

Posted by Kristin Baird on November 17th, 2016 • No Comments »

Baird Consulting

Listen Up! Your Patients are Hearing More Than You Know

Posted by Kristin Baird on November 15th, 2016 • No Comments »

Baird Consulting

Where’s the Problem? Hold up a Mirror.

Posted by Kristin Baird on November 10th, 2016 • No Comments »

Baird Consulting

Why Best Practices Aren’t Always Best for You

Posted by Kristin Baird on November 3rd, 2016 • No Comments »

Baird Consulting

Even the Pros Need Practice

Posted by Kristin Baird on November 1st, 2016 • No Comments »

Baird Consulting

Training Without Coaching is Quickly Forgotten

Posted by Kristin Baird on October 29th, 2016 • No Comments »

Baird Consulting

HCAHPS Can’t be Your Only Measure of Patient Experience

Posted by Kristin Baird on October 25th, 2016 • No Comments »

Baird Consulting

Click here for eNewsletter Sign Up
Never miss a blog post!