Posts Tagged ‘Customer Service in Healthcare’


Why Best Practices Aren’t Always Best for You

Posted by Kristin Baird on November 3rd, 2016 • No Comments »

Baird Consulting

Training Without Coaching is Quickly Forgotten

Posted by Kristin Baird on October 29th, 2016 • No Comments »

Baird Consulting

Service Corrosion

Posted by Kristin Baird on October 24th, 2016 • No Comments »

Baird Consulting

Giving Feedback is as Easy as XYZ

Posted by Kristin Baird on September 30th, 2016 • No Comments »

Baird Consulting

Accountability Has Many Names

Posted by Kristin Baird on September 28th, 2016 • No Comments »

Baird Consulting

How Do You Define Accountability?

Posted by Kristin Baird on September 20th, 2016 • No Comments »

Baird Consulting

Accountability is More Than Stating Your Expectations

Posted by Kristin Baird on September 14th, 2016 • No Comments »

Baird Consulting

Living Your Brand Promise at Every Moment of Truth

Posted by Kristin Baird on September 2nd, 2016 • No Comments »

Baird Consulting

Information Isn’t a Substitute for Help

Posted by Kristin Baird on August 23rd, 2016 • No Comments »

Baird Consulting

It’s Not Us – It’s the Survey

Posted by Kristin Baird on August 9th, 2016 • No Comments »

Baird Consulting

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