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Posts Tagged ‘Customer Service in Healthcare’


Comfort Always

Posted by Kristin Baird on January 17th, 2017 • No Comments »

Baird Consulting

Communication Delivers Both Information and Reassurance

Posted by Kristin Baird on January 12th, 2017 • 1 Comment »

Baird Consulting

Don’t be Fooled by “Fine”

Posted by Kristin Baird on January 10th, 2017 • No Comments »

Baird Consulting

What’s Your Patient Experience Strategy for 2017?

Posted by Kristin Baird on December 27th, 2016 • No Comments »

Baird Consulting

The Mid-Level Provider is In

Posted by Kristin Baird on December 22nd, 2016 • No Comments »

Baird Consulting

Is Wait Time a Deal Breaker in the Patient Experience?

Posted by Kristin Baird on December 20th, 2016 • 1 Comment »

Baird Consulting

Privacy or Peepshow?

Posted by Kristin Baird on December 13th, 2016 • No Comments »

Baird Consulting

Your Patient Experience Stems From Your Cultural Norm

Posted by Kristin Baird on December 8th, 2016 • No Comments »

Baird Consulting

Respect at First Sight

Posted by Kristin Baird on December 6th, 2016 • No Comments »

Baird Consulting

Is Your Mission a Plaque or a Pledge?

Posted by Kristin Baird on December 1st, 2016 • No Comments »

Baird Consulting

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