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Posts Tagged ‘Customer Experience’


Last Impressions are Lasting Impressions

Posted by Kristin Baird on December 15th, 2015 • No Comments »

Baird Consulting

Is perfectionism destroying your patient experience?

Posted by Kristin Baird on February 3rd, 2015 • No Comments »

Baird Consulting

Walk a New Path to a Better Patient Experience

Posted by Kristin Baird on May 20th, 2014 • 2 Comments »

Baird Consulting

It Depends – 2 Words that Kill Your Brand

Posted by Kristin Baird on January 22nd, 2014 • 1 Comment »

Baird Consulting

Plan Now for Improving the Patient Experience in 2014

Posted by Kristin Baird on January 7th, 2014 • No Comments »

Baird Consulting

Is Your Patient Experience More Like an Inmate’s?

Posted by Kristin Baird on October 2nd, 2013 • 1 Comment »

Baird Consulting

Own the Whole Patient Experience

Posted by Kristin Baird on September 5th, 2013 • 1 Comment »

Baird Consulting

Are There Signs of Life in Your Waiting Room?

Posted by Kristin Baird on June 26th, 2013 • No Comments »

Baird Consulting

Who Speaks for the Little Guy?

Posted by Kristin Baird on December 28th, 2012 • No Comments »

Baird Consulting

Persistence, Consistence, and Insistence

Posted by Kristin Baird on August 24th, 2012 • No Comments »

Baird Consulting

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