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Posts Tagged ‘culture’


Attention CEOs – Let’s Get Real About the Patient Experience Timeline

Posted by Kristin Baird on March 28th, 2017 • No Comments »

Baird Consulting

The Kind Truth in Coaching

Posted by Kristin Baird on February 16th, 2017 • No Comments »

Baird Consulting

“That’s Just Dave,” and Other Excuses for Not Taking Action

Posted by Kristin Baird on February 7th, 2017 • No Comments »

Baird Consulting

Gossip Erodes Culture

Posted by Kristin Baird on February 2nd, 2017 • No Comments »

Baird Consulting

Your Patient Experience Stems From Your Cultural Norm

Posted by Kristin Baird on December 8th, 2016 • No Comments »

Baird Consulting

Respect at First Sight

Posted by Kristin Baird on December 6th, 2016 • No Comments »

Baird Consulting

The Power of Thanks

Posted by Kristin Baird on November 23rd, 2016 • No Comments »

Baird Consulting

Culture Change is a Marathon, Not a Sprint

Posted by Kristin Baird on November 17th, 2016 • No Comments »

Baird Consulting

Where’s the Problem? Hold up a Mirror.

Posted by Kristin Baird on November 10th, 2016 • No Comments »

Baird Consulting

Service Corrosion

Posted by Kristin Baird on October 24th, 2016 • No Comments »

Baird Consulting

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