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Posts Tagged ‘culture’


Attitude Isn’t a Pre-Existing Condition

Posted by Kristin Baird on May 16th, 2017 • 1 Comment »

Baird Consulting

Hire for a Great Patient Experience

Posted by Kristin Baird on May 11th, 2017 • No Comments »

Baird Consulting

You Don’t Have to Thrill ALL of Your Customers

Posted by Kristin Baird on May 2nd, 2017 • No Comments »

Baird Consulting

Silos & Turf Wars and Grudges- Oh my!

Posted by Kristin Baird on April 27th, 2017 • No Comments »

Baird Consulting

Coaching Culture Improves Employee Engagement and Patient Experience

Posted by Kristin Baird on April 25th, 2017 • No Comments »

Baird Consulting

Values Drive a Consistent Patient Experience

Posted by Kristin Baird on April 11th, 2017 • No Comments »

Baird Consulting

Attention CEOs – Let’s Get Real About the Patient Experience Timeline

Posted by Kristin Baird on March 28th, 2017 • No Comments »

Baird Consulting

The Kind Truth in Coaching

Posted by Kristin Baird on February 16th, 2017 • No Comments »

Baird Consulting

“That’s Just Dave,” and Other Excuses for Not Taking Action

Posted by Kristin Baird on February 7th, 2017 • No Comments »

Baird Consulting

Gossip Erodes Culture

Posted by Kristin Baird on February 2nd, 2017 • No Comments »

Baird Consulting

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