Posts Tagged ‘credibility’


Avoiding Conflict Can Destroy a Leader’s Credibility

Posted by Kristin Baird on June 8th, 2017 • No Comments »

Baird Consulting

Who’s exempt from your standards?

Posted by Kristin Baird on June 1st, 2017 • 1 Comment »

Baird Consulting

“That’s Just Dave,” and Other Excuses for Not Taking Action

Posted by Kristin Baird on February 7th, 2017 • No Comments »

Baird Consulting

Become a Patient Experience Influencer

Posted by Kristin Baird on January 3rd, 2017 • No Comments »

Baird Consulting

Who Gets Excused from “Mandatory” Training or Behaviors?

Posted by Kristin Baird on October 15th, 2016 • No Comments »

Baird Consulting

Patient Experience Needs Leaders Not Just Cheerleaders

Posted by Kristin Baird on October 8th, 2016 • No Comments »

Baird Consulting

Want Your Feedback Heard? Leave Your “But” Out of It

Posted by Kristin Baird on September 6th, 2016 • No Comments »

Baird Consulting

Universal Language Shapes the Patient Experience

Posted by Kristin Baird on June 2nd, 2016 • No Comments »

Baird Consulting

Sacred Cows and Prima Donnas Kill your Culture

Posted by Kristin Baird on May 3rd, 2016 • No Comments »

Baird Consulting

In Building a Better Patient Experience, it’s not What you Expect

Posted by Kristin Baird on April 26th, 2016 • No Comments »

Baird Consulting

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