Passing the Test for Good Bedside Manner

Posted by Kristin Baird on April 16th, 2012 • No Comments »

For years, we’ve talked about the importance of hiring for fit. Many leaders believe they can teach technical skills but want to attract talent that is closely aligned with organizational values and with a strong sense of purpose. I’m a firm believer in this school of thought and am delighted to learn that the American Association of Medical Colleges (AAMC) has embraced this thinking as well in its recent re-design of the MCAT exam.

According to an article in The New York Times on April 13, medical school candidates will not only need to demonstrate proficiency in the hard sciences and math but also in behavioral sciences and critical analysis.

The article states:

In surveys, ‘the public had great confidence in doctors’ knowledge but much less in their bedside manner,’ said Darrell G. Kirch, president of the association, in announcing the change. ‘The goal is to improve the medical admissions process to find the people who you and I would want as our doctors. Being a good doctor isn’t just about understanding science, it’s about understanding people.’

Hats off to the AAMC for taking this position! We’ve known for a long time that the consumer expects clinical competence and will be much more likely to talk about and promote physicians who have a good bedside manner.

The other part of the equation is helping newly minted physicians who possess these skills thrive within a culture that supports them. Are you ready?

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Baird Consulting

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