It’s a well-known fact that positive reinforcement generates an increase in desired behaviors. We know this, yet many of us don’t put that knowledge into action in our day-to-day encounters. We all want to feel appreciated; that’s why thanking employees is so important. Whether it’s in person or in a hand-written thank-you note, these four words can mean the world to your employees.
In our leadership development workshops, we emphasize the “3 Ps of Recognition.” Recognition should be prompt, personal, and plentiful. Prompt, meaning that it should occur close to the event worthy of recognition. Personal, meaning that you should define what it was that you observed and how it embodies the mission, vision, values, or goals. And, finally, recognition needs to be plentiful if you want to get more of the “good stuff.”
When you want to put your recognition effort into high gear, don’t hesitate to tell your staff that you are proud of them. Think back to moments in your life when you heard the words, “I’m proud of you.” Chances are they have stuck like glue. Saying thank you for a job well done feels good, but hearing the words, “I’m proud of you,” has a good chance of sticking with someone forever.