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Archive for the ‘Wait Time’ Category


A Brochure Can’t Communicate Empathy

Posted by Kristin Baird on October 27th, 2015 • No Comments »

Baird Consulting

Keep me Informed or I’ll Think you Don’t Care

Posted by Kristin Baird on August 28th, 2014 • No Comments »

Baird Consulting

Patients get Impatient

Posted by Kristin Baird on July 8th, 2014 • No Comments »

Baird Consulting

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