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Archive for the ‘Victim-think’ Category


Engaged, Empowered & Energized! Bring Your Triple Threat to the Patient Experience

Posted by Kristin Baird on October 24th, 2013 • No Comments »

Baird Consulting

I’m not a victim. Bad things & nasty people surround me!

Posted by Kristin Baird on October 17th, 2013 • No Comments »

Baird Consulting

How Would General Patton Lead Your Service Team?

Posted by Kristin Baird on September 27th, 2013 • No Comments »

Baird Consulting

“Patients are just too demanding!”

Posted by Kristin Baird on June 20th, 2013 • 1 Comment »

Baird Consulting

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