Archive for the ‘Uncategorized’ Category


Is Your Patient Experience More Like an Inmate’s?

Posted by Kristin Baird on October 2nd, 2013 • 1 Comment »

Baird Consulting

Is Your Patient Experience Strategy a Sprint or a “20 Mile March?”

Posted by Kristin Baird on May 6th, 2012 • No Comments »

Baird Consulting

Baird and BerylHealth Partnership

Posted by Kristin Baird on May 3rd, 2012 • No Comments »

Baird Consulting

Did you invite the patient to the party?

Posted by Kristin Baird on March 17th, 2012 • No Comments »

Baird Consulting

It’s the Little Things

Posted by Kristin Baird on January 21st, 2012 • No Comments »

Baird Consulting

Your Gifts, Your Legacy

Posted by Kristin Baird on December 22nd, 2011 • No Comments »

Baird Consulting

Does Your Culture Encourage Employees to Despise Their Customers?

Posted by Kristin Baird on September 24th, 2011 • No Comments »

Baird Consulting

Enduring Turbulence

Posted by Kristin Baird on August 25th, 2011 • No Comments »

Baird Consulting

Inside the Patient Experience—Elizabeth’s Journey #1

Posted by Kristin Baird on April 28th, 2011 • 3 Comments »

Baird Consulting

Call a Code for a Better Patient Experience

Posted by Kristin Baird on March 30th, 2011 • 7 Comments »

Baird Consulting

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