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Archive for the ‘Uncategorized’ Category


Training Without Coaching is Quickly Forgotten

Posted by Kristin Baird on October 29th, 2016 • No Comments »

Baird Consulting

Giving Feedback is as Easy as XYZ

Posted by Kristin Baird on September 30th, 2016 • No Comments »

Baird Consulting

Living Your Brand Promise at Every Moment of Truth

Posted by Kristin Baird on September 2nd, 2016 • No Comments »

Baird Consulting

Hope is not a strategy, communication helps

Posted by Kristin Baird on October 15th, 2015 • No Comments »

Baird Consulting

Teamwork Shapes the Patient Experience

Posted by Kristin Baird on November 4th, 2013 • No Comments »

Baird Consulting

Don’t Sh—- on your patients!

Posted by Kristin Baird on October 22nd, 2013 • 1 Comment »

Baird Consulting

Is Your Patient Experience More Like an Inmate’s?

Posted by Kristin Baird on October 2nd, 2013 • 1 Comment »

Baird Consulting

Is Your Patient Experience Strategy a Sprint or a “20 Mile March?”

Posted by Kristin Baird on May 6th, 2012 • No Comments »

Baird Consulting

Baird and BerylHealth Partnership

Posted by Kristin Baird on May 3rd, 2012 • No Comments »

Baird Consulting

Did you invite the patient to the party?

Posted by Kristin Baird on March 17th, 2012 • No Comments »

Baird Consulting

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