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Archive for the ‘Training’ Category


Humility is the Linchpin of a Service-Driven Culture

Posted by Kristin Baird on July 9th, 2013 • No Comments »

Baird Consulting

“An Apology Is the Superglue of Life”

Posted by Kristin Baird on July 1st, 2013 • No Comments »

Baird Consulting

Training Alone Won’t Guarantee a Great Patient Experience

Posted by Kristin Baird on May 14th, 2013 • 1 Comment »

Baird Consulting

Who would you clone?

Posted by Kristin Baird on April 15th, 2013 • No Comments »

Baird Consulting

Put Your Money Where Your Mouth Is!

Posted by Kristin Baird on June 10th, 2010 • No Comments »

Baird Consulting

Tough Economy Requires Even Better Service

Posted by Kristin Baird on June 7th, 2009 • No Comments »

Baird Consulting

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