Archive for the ‘Training’ Category


No Shortcuts on Service Training

Posted by Kristin Baird on July 18th, 2018 • No Comments »

Baird Consulting

The Triple Crown in Patient Experience

Posted by Kristin Baird on June 12th, 2018 • No Comments »

Baird Consulting

The Art of Saying No Without Saying No

Posted by Kristin Baird on November 30th, 2017 • No Comments »

Baird Consulting

Medical Practices Aren’t Small Hospitals – They Have Unique Patient Experience Challenges

Posted by Kristin Baird on October 12th, 2017 • No Comments »

Baird Consulting

Train, Retain & Sustain

Posted by Kristin Baird on March 30th, 2017 • No Comments »

Baird Consulting

Even the Pros Need Practice

Posted by Kristin Baird on November 1st, 2016 • No Comments »

Baird Consulting

Invest in Training or Settle for Mediocre

Posted by Kristin Baird on August 30th, 2016 • No Comments »

Baird Consulting

Manage Patient Expectations About Money

Posted by Kristin Baird on May 24th, 2016 • No Comments »

Baird Consulting

Training is Just the First Step

Posted by Kristin Baird on May 12th, 2016 • No Comments »

Baird Consulting

Can you Change the Culture in 20 Minutes?

Posted by Kristin Baird on April 21st, 2016 • No Comments »

Baird Consulting

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