Categories

Archive for the ‘Service Standards’ Category


Who would you clone?

Posted by Kristin Baird on April 15th, 2013 • No Comments »

Baird Consulting

Patient-Centered Care is only as Strong as the Weakest Link

Posted by Kristin Baird on April 9th, 2013 • No Comments »

Baird Consulting

The Patient Experience in Your Four Hospitals

Posted by Kristin Baird on March 27th, 2013 • No Comments »

Baird Consulting

Persistence, Consistence, and Insistence

Posted by Kristin Baird on August 24th, 2012 • No Comments »

Baird Consulting

Patient Trust Is a Fragile Thing

Posted by Kristin Baird on January 30th, 2012 • 1 Comment »

Baird Consulting

Finding My People

Posted by Kristin Baird on December 1st, 2011 • No Comments »

Baird Consulting

What are your “Never Events” in the Patient Experience?

Posted by Kristin Baird on December 10th, 2009 • No Comments »

Baird Consulting

Click here for eNewsletter Sign Up
Never miss a blog post!