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Archive for the ‘Physician Shadowing’ Category


Soft Skills and Hard Science make an Impressive Patient Experience

Posted by Kristin Baird on March 31st, 2015 • No Comments »

Baird Consulting

One Bad Apple Can Make a Rotten Patient Experience

Posted by Kristin Baird on January 8th, 2014 • 1 Comment »

Baird Consulting

You’re Part of the Patient’s Story

Posted by Kristin Baird on July 15th, 2013 • No Comments »

Baird Consulting

Humility is the Linchpin of a Service-Driven Culture

Posted by Kristin Baird on July 9th, 2013 • No Comments »

Baird Consulting

What Makes a Memorable Physician Encounter?

Posted by Kristin Baird on June 28th, 2013 • No Comments »

Baird Consulting

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